Terms of service

Last changed: November 14, 2026.

In short: Novads makes short AI video ads from your product link. You are 18 or older, you own or may use what you add, and you check every ad before you post it. Plans renew until you cancel, and payments are final.

These terms are between you and [COMPANY LEGAL NAME] ("Novads", "we"). Write to us at [email protected]. By creating an account or using Novads you agree to them, to our Privacy notice, Acceptable use, AI content rules and Trials, renewals and cancelling.

1. What Novads does

Novads makes short video ads. You paste a link to your product or site, an AI agent plans the ads, and we make clips in which an AI-made actor shows your product and speaks a script. You decide what to post and where, and you are responsible for it. We do not run your advertising or manage your social accounts.

2. Your account

You sign in with an email code or with Google. Keep access to that email safe: anyone who can open it can sign in. You must be at least 18 to visit or use Novads. An account that tells us it is under 18 is closed. You must use Novads for a business or product you run or are allowed to represent.

3. Credits

Credits pay for using our tools. Each tool shows its credit price before you start.
Credits in a monthly plan are given each time a plan payment goes through and end when that month ends. On a yearly plan they are given month by month, and each month's ends with that month. They do not roll over.
A credit pack ends 90 days after you buy it.
Bonus credits (for example when you join or finish setup) are given once, as the page says when it offers them.
When a video is not made, or is thrown away by our checks, its credits come back to your account.
Credits have no cash value. They cannot be sold, moved to another account or swapped for money, except where the law says otherwise.

4. Prices and paying

Prices are shown on the pricing page and again before you pay. You pay on our payment company's page (Stripe). We never see or store your full card number. Taxes may be added where the law requires. Plans renew automatically. Read Trials, renewals and cancelling for the trial, the first-month discount, how to cancel, and the emails we send.

5. Cancelling and refunds

You can cancel any time in Settings. Your plan runs to the end of the period you paid for and you are not charged again. All payments are final. We do not refund a plan payment, part of a month or part of a year, a credit pack, or credits you have used or that have ended. Credits are made available as soon as you pay, so by paying you ask us to start at once.

The only exceptions are rights the law gives you that a contract cannot take away, for example the consumer rights that apply in the European Union and the United Kingdom, or a refund a payment-card network or a court requires. If one of those applies to you, it applies. If something we made for you was broken, write to us and a person will look at it: that can mean credits back, not money back.

6. What you give us, and what you get

You must own, or have permission to use, every photo, video, logo, product image, script, voice and word you add. Never add a person's face, body or voice unless they are an adult who agreed in writing. Never add anyone under 18.
You keep what you own. You let us use what you add only to make, show you and store your work, to run and protect the service, and as set out in the Privacy notice.
The ads we make for you are yours to use, for your business, once you have paid for them and followed these terms. AI can make similar output for other customers, so we cannot promise that an ad is unique.
The AI actors, the voices, the software and the Novads name and marks stay ours. You may not extract, copy or resell an actor, or use one outside an ad you made on Novads.
We do not use your uploads to train an AI model of our own. Our providers handle your data under their own rules, listed on the providers page.
Pasting a link only brings in what is already public on that page. You alone are responsible for what you bring in and for what you make and post with it. If an owner or a person shown complains, you deal with it and we may remove the work.

7. Ads made by AI

Every actor is an AI-made person. No check is perfect: look at every ad before you use it and do not post one that shows your product wrongly. You are responsible for what you publish, for the claims in it, and for following each platform's rules, including AI labels and paid-promotion labels. Read AI content and disclosure.

8. Things you must not do

Read Acceptable use. In short: nothing illegal, misleading or adult, no fake reviews, no real person without consent, no copying someone else's brand, no scraping or abusing the service. Do not use Novads or what it makes to build or train another AI model or product. We can refuse a script, remove an ad, and pause or close an account that breaks these terms or the law.

9. No promise of results

We do not promise sales, views, followers, approvals by an ad platform, or income. Results depend on many things outside our control.

10. Service changes and availability

Novads depends on outside providers and can be slow or down. We may change, pause or end a feature. Features marked "coming soon" are not part of the service yet.

11. Limits on our responsibility

Novads is provided "as is". As far as the law allows, we are not responsible for lost profits, lost sales, ad-account bans or indirect losses, and our total responsibility to you is no more than what you paid us in the three months before the problem. Nothing here limits a responsibility the law does not allow us to limit.

12. If you cause us a claim

If a claim is made against us because of what you added, made or posted, or because you broke these terms, you will cover our reasonable costs of dealing with it, as far as the law allows.

13. Changes to these terms

We may change these terms. If a change matters to you, we email you at least 14 days before it starts. If you do not agree, you can cancel before then.

14. Law and disputes

These terms follow the laws of Florida, United States, except where your local consumer law says otherwise. Write to us first at [email protected] and give us 30 days to fix a problem before starting a claim.

15. Contact

[COMPANY LEGAL NAME] · [email protected]