Privacy notice

Last changed: November 14, 2026.

The controller of your information is [COMPANY LEGAL NAME]. Questions or requests: [email protected].

What we keep, and why

• Your email address, and your name if you give it or sign in with Google. To sign you in and send account and payment emails.
• Your product link and what we read from it: the product name, text and photos on the public page, and the brand details we work out. To plan and make your ads.
• What you add and what we make: photos, logos, scripts, choices, the ads, and your ratings and feedback. To make your ads, show them to you and improve Novads.
• A photo of yourself, only if you choose an actor that looks like you. A face is sensitive information. We use it only to make your ad. Add a person's photo only if they are an adult who agreed.
• Your chats with the Agent, so it can answer about your business.
• Payment records: your plan, dates, amounts and the last four digits of your card. The card itself is held by Stripe. We never see the full number.
• Your agreement: your email, the time and the wording you agreed to when you accepted the terms and the renewal terms.
• Counts of what people do on the site, without names. If you arrive from one of our ads, we keep the ad's click code with your account so we can count which ads lead to sign-ups.
• Your internet address, briefly, to stop abuse and in our server's request log, which is overwritten as it fills.

Cookies

Most cookies are needed for the site to work: they keep you signed in (up to 30 days), protect sign-in codes and links, and remember a few choices. A few remember which link or ad brought you here, for up to a year, so we can count sign-ups. We use no advertising cookies and no outside tracking script, so we do not show a cookie banner. Pages load the Geist font from Google Fonts, which can see your internet address. If we add anything that needs your consent, we will ask first.

Who else handles it

We use a small set of providers, each for one job. The full list, with what each receives, is on the providers page. We do not sell your information and we do not share it for advertising.

How long we keep it

• Your account's information, including credits, your ads and your ratings, is kept while you are a customer and until you ask us to delete it.
• Backups roll off within about a week.
• Payment records may be kept longer where tax or accounting law requires.

Your choices and rights

• Stop marketing emails with the link at the foot of any such email.
• Ask us for a copy of what we hold about you, to correct it, or to delete it. Write to [email protected]. We answer within 30 days.
• If you are in the European Economic Area or the UK (GDPR): we use your information to run the contract with you, for our legitimate interest in keeping Novads safe and working, and where needed with your consent. You can object, restrict, take your data with you, withdraw consent, and complain to your data protection authority. Our providers are mostly in the United States, so your information is sent there under the providers' standard contract terms.
• If you are in California (CCPA/CPRA): you can ask to know, correct and delete your personal information. We do not sell it and we do not share it for cross-context advertising. We will not treat you worse for asking.

Children

Novads is for adults, not for anyone under 18. If we learn an account belongs to someone under 18, we close it and delete its information.

Security

Sign-in codes expire, payments run on Stripe, and access to customer data is limited to the people who need it. No system is perfectly safe. If we find a breach that affects you, we tell you as the law requires.

Changes

If we change this notice in a way that matters, we email customers before it starts. See also our Terms of service.