Trials, renewals and cancelling

Last changed: November 14, 2026.

In short: the trial is $0 today. If you do not cancel in Settings before it ends, your card is charged the plan price shown and the plan renews every month until you cancel.

The 3-day trial

When you start a trial on the trial page you give a card. You pay $0 today. The page shows the plan you chose and what you will pay after the trial. The trial lasts 3 days. If you do not cancel before it ends, the plan starts automatically and your card is charged the price shown, on the date shown. One trial per business and per email.

First-month discount

Where the page shows it, the first month of a monthly plan is 30% off. The discount is taken off the first plan payment only. From the second month the plan renews at the full monthly price shown on the pricing page.

Renewal

Monthly plans renew every month at the price shown until you cancel.
Yearly plans, when offered, are paid once a year at the price shown and renew every year until you cancel. Their credits are given month by month.
We charge the card you gave us, or the card you later set as default in the payment portal.
We email you about a day before a trial ends, and before each renewal, with the amount and the date.
If we change a price, we tell you by email at least 14 days before it applies to you, and you can cancel before then.

How to cancel

Sign in, open Settings, and cancel your plan. You do not need to email or call us, and you do not need a reason. If you cancel during the trial you pay nothing. If you cancel after a payment, the plan runs to the end of the period you paid for and you are not charged again. If you cannot sign in, write to [email protected] from your account email and we will cancel it.

Payments are final

We do not give refunds for a plan payment, part of a period, a credit pack, or credits used or ended. Rights the law gives you that cannot be waived still apply (see section 5 of the Terms). Credits are made available as soon as you pay.

If a payment fails

If your card is declined we try again and email you. If it still fails, your plan can be paused or ended and unused plan credits do not carry over.

Charging a card you saved

Your agreement to these renewal terms is recorded when you start a trial or pay: your email, the time, and the wording shown. We keep that record.